Privacy Policy

Sukimoya® – An Indian Pet Brand with Global Reach

At Sukimoya, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or make a purchase.

1. Information We Collect

When you visit or shop with Sukimoya, we may collect the following:

Personal Details: Name, email address, phone number, shipping/billing address
Order Information: Items purchased, payment method, order history
Device Info: IP address, browser type, and interaction data (via cookies)
Communications: Emails, reviews, or queries sent to our support team

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations, updates, or customer support messages
Improve our website experience and product offerings
Run marketing campaigns and discount codes (only with your consent)
Comply with legal and tax obligations

3. Sharing Your Information

We never sell your data. We may share your information only with:

Payment gateways: for secure transactions
Delivery partners: for shipping orders
Analytics tools: like Google Analytics to improve user experience
Legal authorities: if required by law

4. Cookies and Tracking

We use cookies to:

Remember your login or cart details
Analyze website traffic and performance
Offer personalized product suggestions

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

Your personal information is stored securely on encrypted servers. We use SSL certificates, secure payment gateways, and firewall protections to keep your data safe.

6. Your Rights

You have the right to:

Access or correct your personal data
Request deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@sukimoya.com.

7. Third-Party Links

Our website may include links to third-party websites (like payment portals or product videos). We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Sukimoya does not knowingly collect personal data from children under the age of 13. If you believe your child has shared information with us, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Email: support@sukimoya.com